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Dynamic Content in Mailchimp: How to Use It

Ever wondered how to use dynamic content in Mailchimp? The only way you’d be interested in using that feature is if you wanted to tailor your campaigns to your subscribers’ particular information, whether that information is geographic location or demographic factors, such as age, gender, etc. You probably won’t ever need to get near that feature if the only data in your list are email addresses. Even if you have first and last names, you still won’t need to use it, unless you want to run a specific discount campaign for people named Charles, for example.

Who can benefit from dynamic content in Mailchimp then?

Retailers

Don’t want to deal with multiple email campaigns for a variety of segments? Wish you could use just one email that would display different content depending on your subscriber’s location, gender, or any other field of your choosing? Then dynamic content in Mailchimp might be just the thing for you.

Service-Based

Do you need to send different email campaigns to subcribers depending on the service you provide to them? In my case, I provide email design and development, as well as website design, and marketing automation services. I can definitely take advantage of using one campaign displaying variable content.

Many More

The application of dynamic content in Mailchimp can be ported to just about any case scenario you can think of. Take for example a human resources company with offices in multiple cities. If marketing is handled from a head office, job notifications need to be tailored to the city where the job seeker resides.

Enough chit chat! How do I use dynamic content in Mailchimp?

Mailchimp has a good tutorial on how to use conditional (dynamic) content, which you can read by clicking here. That’s enough information to get you going if you are designing and coding your own templates, as you are already used to placing Mailchimp merge tags within the content of your HTML file. What happens if you hate dealing with HTML code and design all your campaigns in Mailchimp’s editor? After all, if your small business has nothing to do with email design and development (like mine), why would you bother with code? Having said that, I’ll explain step by step how to add those conditional tags to your email, using Mailchimp’s editor:

Step 1

Dynamic Content in Mailchimp - Sign Up Forms Selection

The first thing you need to do before you start creating a condition is to identify the field that you want to use for said condition. In order to do that, you need to go to the Lists section of your Mailchimp account and select Signup Forms for the list that you want to use.

Step 2

Dynamic Content in Mailchimp - Select the field to be made conditional

Click on the field(s) that you want to create the conditions for. In this example, we need to click on the State field. Once you click on the field, you will see on your right side a Field Tag ID. Take note of that Field Tag, as you will need it in our next step.

Side Note: When you first setup your sign up forms, you can actually give those fields tags names that are easier to identify than MMERRGE12. I was lazy and let Mailchimp give it a default name.

Step 3

Dynamic Content in Mailchimp - Using Custom Code Blocks

For this portion you need to drag the content block called Code from the right side of the editor to the beginning of the condition, the condition itself and the end, as shown in the image. Edit each block by pasting the code as specified in Mailchimp’s tutorial page.

Essentially, you want to follow this structure:
*|IF:MERGE|*
(in this example, the full condition should be *|IF:MMERGE12=New York|*
something
*|ELSE:|*
something else
*|END:IF|*

Once you have the tags in place, Enter Preview Mode and then make sure you Enable live merge tag info on the right side of the editor’s screen. If everything was done properly, subscribers from New York (for this example) should see the first banner and then the 2nd one will be shown to everyone else on your list.


June 10, 2016
Juan Rojo

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