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These are some of the most common questions asked by potential clients. Hopefully, you’ll find your answer here:

If you don’t find what you are looking for in the sections below, feel free to contact me. I’ll keep adding to this list.

Do you also work on site?

I do. I prefer not to do it, as it cuts down on my productivity for other projects, but if you need my undivided attention I can certainly be at your office. Needless to say, this only applies to potential clients based in Toronto.


Can you work for a flat fee as opposed to hourly?

Yes, I can. However, I’ll arrive at the flat estimate based on an approximate number of hours needed to complete the project.


What payment methods do you accept?

For international clients, I prefer PayPal or credit card. When you receive your invoice via email, you’ll be able to click on a link to select your method of payment. For Canadian clients, I can accept e-transfers (you can also pay with PayPal or credit card, if you prefer to do so).


What's your typical turnaround on an email design project?

Depending on how busy I am, I can usually deliver a fully tested HTML file within 12 hours of starting the project. That doesn’t mean that I spent a full 12 hours working on it, it just means that I can work on other assignments that are currently in progress. Need it right away? There’s an extra charge of 25% for rush projects.


What CMS do you use for website development?

Wordpress.


Can you provide a turnkey email solution?

Yes, I can provide a complete email solution. From email service provider to design and coding services, as well as deployment, A/B testing and deep analytics for every campaign. Check out my Email Marketing page or Contact me for pricing.